Assistant Manager (Female)
Full Time
Experience Level : Experienced (1-2 Years)
Patel Nagar, New Delhi, India
Assistant Manager responsibilities include:
We are looking for a responsible Assistant Manager to help organize and run our sales team and fill in for the assistant sales when needed. Your job will be highly important in ensuring the sales team meets its goals of efficiency and customer satisfaction.
Ultimately, the duties of the Assistant Manager are to make sure our sales operate effectively, and that we keep our customers happy.
Responsibilities
Coordinate daily customer service operations (e.g. sales processes, orders, payments & after sales support)
Track the progress of weekly, monthly, quarterly and annual objectives
Monitor sales performance
Evaluate employee performance and identify hiring and training needs
Supervise and motivate staff to perform their best
Coach and support new and existing Sales Associates
Monitor retail operating costs, budgets and resources
Suggest sales training programs and techniques
Communicate with clients and evaluate their needs
Analyze consumer behavior and adjust product positioning
Handle complaints from customers
Research emerging products and use information to update the store’s merchandise
Create reports, analyze and interpret retail data, like revenues, expenses and competition
Make sure all employees adhere to company’s policies and guidelines
Requirements and skills
Good team coordination
Proven experience as a Assistant Manager
Experience with recruiting and performance evaluation processes
Familiarity with financial and customer service principles
Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics
Proficient user of MS Office (MS Excel in particular)
Leadership and organizational abilities
Interpersonal and communication skills
Problem-solving attitude
Flexibility to work in shifts
If interested, kindly send your Updated resume & Portfolio on admin@dewinterindia.com